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Publisher:
McGraw-Hill
[
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]
Page 1 of 1
Title
Authors/Editors
Publisher
Type
Copies
Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior
Edition
:
1st
Year
:
2004
ISBN
:
0071446524
ISBN 13
:
9780071446525
Kerry Patterson
Joseph Grenny
Ron McMillan
Al Switzler
McGraw-Hill
Books
1